Terms & Conditions of Use


Telephone: +44 (0) 1482 225828
Email: enquiries@kingstontheatrehotel.com

Disclaimer
 

By Using Our Site You Accept These Terms and Conditions

Please read these Terms and Conditions carefully and ensure that you understand them before using Our Site. These Terms and Conditions, together with any other documents referred to herein, set out the terms of use governing your use of this website, www.kingstontheatrehotel.com (“Our Site”). It is recommended that you save or print a copy of these Terms and Conditions for your future reference.

These Terms and Conditions were last updated on 11th January 2025.

Your agreement to comply with these Terms and Conditions is indicated by your use of Our Site. If you do not agree to these Terms and Conditions, you must stop using Our Site immediately.
The following documents also applies to your use of Our Site:

1. Definitions and Interpretation
1. In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings:
“Content” means any and all text, images, audio, video, scripts, code, software, databases, and any other form of information capable of being stored on a computer or other device that appears on, or forms part of, Our Site; and
“We/Us/Our” means the Kingston Theatre Hotel limited

2. Information About Us
1. Our Site is operated by the Kingston Theatre Hotel Limited. We are a limited company registered in England and Wales under company number. Our registered address 01974605is 1&2 Kingston Square Hull East Yorkshire HU2 8DA United Kingdom and Our main trading address is Kingston Theatre Hotel Limited
2. Our VAT number is 475436719
3. We are bound by The Hotel Proprietors Act of 1956

3. How to Contact Us To contact Us
please email Us at www.kingstontheatrehotel.com or telephone Us on +44 (0) 1482 225828

4. Access to Our Site
1. Access to Our Site is free of charge.
2. It is your responsibility to make the arrangements necessary in order to access Our Site.
3. Access to Our Site is provided on an “as is” and on an “as available” basis. We may suspend or discontinue Our Site (or any part of it) at any time. We do not guarantee that Our Site will always be available or that access to it will be uninterrupted. [If We suspend or discontinue Our Site (or any part of it), We will try to give you reasonable notice of the suspension or discontinuation.

5. Changes to Our Site
We may alter and update Our Site (or any part of it) at any time. Such as menus room descriptions, prices general information If We make any significant alterations to Our Site (or any part of it), We will try to give you reasonable notice of the alterations.

6. Changes to these Terms and Conditions
1. We may alter these Terms and Conditions at any time. If We do so, details of the changes will be highlighted at the top of this page. As explained above, your use of Our Site constitutes your acceptance of these Terms and Conditions. Consequently, any changes made to these Terms and Conditions will apply to your use of Our Site the first time you use it after the changes have been implemented. You are therefore advised to check this page every time you use Our Site.
2. If any part of the current version of these Terms and Conditions conflicts with any previous version(s), the current version shall prevail unless We explicitly state otherwise.

7. International Users
Our Site is intended for users in the United Kingdom only. We do not warrant or represent that Our Site or its Content are available in other locations or are suitable for use in other locations. Prices are GBP and VAT applies at the standard British rate

8. How You May Use Our Site and Content (Intellectual Property Rights)
1. [All Content included on Our Site and the copyright and other intellectual property rights in that Content belongs to or has been licensed by Us, unless specifically labeled otherwise. All Content is protected by applicable United Kingdom and international intellectual property laws and treaties.
2. You may access, view, and use Our Site in a web browser (including any web browsing capability built into other types of software or app) and you may download Our Site (or any part of it) for caching (this usually occurs automatically).
3. You may print one copy and download extracts of any page(s) from Our Site for personal use only.
4. You may not modify the printed copies or downloaded extracts in any way. Images, video, audio, or any other Content downloaded from Our Site must not be used separately from accompanying text.
5. Our status as the owner and author of the Content on Our Site (or that of identified licensors, as applicable) must always be acknowledged. 6. You may not use any Content saved or downloaded from Our Site for commercial purposes without first obtaining a licence from Us (or our licensors, as applicable). This does not prevent the normal access, viewing, and use of Our Site for general information purposes by business users or consumers.

OR

1. All Content included on Our Site and the copyright and other intellectual property rights in that Content belongs to or has been licensed by Us, unless specifically labelled otherwise. All Content is protected by applicable United Kingdom and international intellectual property laws and treaties.
2. You may access, view, and use Our Site in a web browser (including any web browsing capability built into other types of software or app) and you may download Our Site (or any part of it) for caching (this usually occurs automatically).
3. You may print copies and download extracts of any page(s) from Our Site for personal use
4. Our status as the owner and author of the Content on Our Site (or that of identified licensors, as applicable) must always be acknowledged. 5. You may not use any Content saved or downloaded from Our Site for commercial purposes without first obtaining a license from Us (or Our licensors, as applicable). This does not prevent the normal access, viewing, and use of Our Site for general information purposes by business users or consumers.
6. Nothing in these Terms and Conditions limits or excludes the provisions of Chapter III of the Copyright, Designs and Patents Act 1988, ‘Acts Permitted in Relation to Copyright Works’, which provides exceptions allowing certain uses of copyright material including (but not limited to) non-commercial research and private study; text and data mining for non-commercial research; criticism, review, and reporting current events; teaching; accessibility; time-shifting; and parody, caricature, and pastiche. Further information is available from the UK Intellectual Property Office.

9. No Scraping, Text or Data Mining
1. You may not in any way undertake, enable, permit, authorise, or facilitate any form of web scraping or text or data mining on or with respect to any part of Our Site.
2. You may not use any part of Our Site or any data, Content, or information included on Our Site, for the purposes of developing or training AI models or systems.
3. The prohibition set out in this Part 9 covers all purposes for which such activities may be carried out including, but not limited to, the development or training of AI models or systems. This includes, but is not limited to, the use of: a) Any bot, robot, scraper, spider, or other automated system, software, algorithm, code, process, tool, or methodology used to access, obtain, copy, or republish any data, Content, or information included on Our Site; and b) Any automated techniques designed to analyse digital text or data in order to generate information or to develop or train AI models or systems.
4. Parts 9.1 to 9.3 shall apply to the fullest extent permissible by law.

10. Links to Our Site
1. You may only link to the homepage of Our Site, www.kingstontheatrehotel.com Linking to other pages on Our Site requires our express written permission.
2. Links to Our Site must be fair and lawful. You must not take unfair advantage of Our reputation or attempt to damage Our reputation.
3. You must not link to Our Site in a manner that suggests any association with Us (where there is none) or any endorsement or approval from Us (where there is none).
4. Your link should not use any logos or trade marks displayed on Our Site without Our express written permission. This does not prohibit the content displayed in link previews that may be automatically generated by certain websites and apps including, but not limited to, social media.
5. You must not frame or embed Our Site on another website without Our express written permission. This does not prohibit the content displayed in link previews that may be automatically generated by certain websites and apps including, but not limited to, social media.
6. You may not link to Our Site from another website the main content of which is unlawful; obscene; offensive; inappropriate; dishonest; defamatory; threatening; racist, sexist, or otherwise discriminatory; that promotes violence, racial hatred, or terrorism; that infringes intellectual property rights; or that We deem to be otherwise objectionable.

11. Links to Other Sites
1. Links to other websites may be included on Our Site. Unless expressly stated, these sites are not under Our control. We accept no responsibility or liability for the content of third-party websites.
2. The inclusion of a link to another website on Our Site is for information purposes only and does not imply any endorsement of that website or of its owners, operators, or any other parties involved with it.

12. Disclaimers
1. Nothing on Our Site constitutes professional advice on which you should rely. It is provided for general information purposes only. [Professional or specialist advice should always be obtained before taking any action relating to
2. Accommodation, Dining, Weddings Private events, Celebrations Beverages
3. We make reasonable efforts to ensure that the Content on Our Site is complete, accurate, and up to date, but We make no warranties, representations, or guarantees (express or implied) that this will always be the case.
4. If you are a business user, We exclude all implied representations, warranties, conditions, and other terms that may apply to Our Site and Content.

13. Our Liability
1. Nothing in these Terms and Conditions excludes or restricts Our liability for fraud or fraudulent misrepresentation, for death or personal injury resulting from negligence, or for any other forms of liability which cannot be lawfully excluded or restricted.
2. If you are a business user (i.e. you are using Our Site in the course of business or for commercial purposes), to the fullest extent permissible by law, We accept no liability for any loss or damage, whether foreseeable or otherwise, in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising out of or in connection with the use of (or inability to use) Our Site or the use of or reliance upon any Content included on Our Site.
3. If you are a business user, We accept no liability for loss of profit, sales, business, or revenue; loss of business opportunity, goodwill, or reputation; loss of anticipated savings; business interruption; or for any indirect or consequential loss or damage.
4. Our Site is intended for non-commercial use only. If you are a consumer, you agree that [you will not use Our Site for any commercial or business purposes and that] We shall have no liability to you for any business losses as set out above.
5. Subject to Part 13.6, if you are a consumer and digital content from Our Site damages other digital content or a device belonging to you, where that damage is caused by Our failure to use reasonable skill and care, We will either compensate you or repair the damage.
6. Note that the right to compensation or repair in Part 13.5 will be lost if the damage in question could have been avoided by following advice or instructions from Us to install a free patch or update; if the damage resulted from your failure to follow instructions; or if the minimum system requirements provided by Us for the digital content in question were not met.

14. Viruses, Malware, and Security
1. We exercise reasonable skill and care to ensure that Our Site is secure and free from viruses and malware; however, We do not guarantee that this is the case.
2. You are responsible for protecting your hardware, software, data, and other material from viruses, malware, and other internet security risks.
3. You must not deliberately introduce viruses or other malware, or any other material which is malicious or technologically harmful either to or via Our Site.
4. You must not attempt to gain unauthorised access to any part of Our Site, the server on which Our Site is stored, or any other server, computer, or database connected to Our Site.
5. You must not attack Our Site by means of a denial of service attack, a distributed denial of service attack, or by any other means.
6. By breaching the provisions of Parts 14.3 to 14.5, you may be committing a criminal offence under the Computer Misuse Act 1990. Any and all such breaches will be reported to the relevant law enforcement authorities and We will cooperate fully with those authorities by disclosing your identity to them. Your right to use Our Site will cease immediately in the event of such a breach.

15. Acceptable Usage of Our Site
1. You may only use Our Site in a lawful manner:
a) You must ensure that you comply fully with any and all local, national, or international laws and regulations that apply;
b) You must not use Our site in any way, or for any purpose, that is unlawful or fraudulent; and
c) You must not use Our Site to knowingly send, upload, or in any other way transmit data that contains any form of virus or other malware, or any other code designed to adversely affect computer hardware, software, or data of any kind.

2. If you fail to comply with the provisions of this Part 15, you will be in breach of these Terms and Conditions. We may take one or more of the following actions in response:
a) Suspend or terminate your right to use Our Site;
b) Issue you with a written warning;
c) Take legal proceedings against you for reimbursement of any and all relevant costs on an indemnity basis resulting from your breach;
d) Take further legal action against you, as appropriate;
e) Disclose such information to law enforcement authorities as required or as We deem reasonably necessary; and/or f) Any other actions which We deem reasonably appropriate (and lawful).

3. We hereby exclude any and all liability arising out of any actions that We may take (including, but not limited to those set out above in Part 15.2) in response to your breach.

16. How We Use Your Personal Information
We will only use your personal information as set out in Our Privacy Policy,  [and Our Cookie Policy].

17. [Communications from Us
1. If We have your contact details, We may send you important notices by email from time to time. Such notices may relate to matters including, but not limited to, changes to Our Site or to these Terms and Conditions.
2. We will not send you marketing emails without your express consent. If you do consent to marketing, you may opt out at any time. All marketing emails from Us include an unsubscribe link. If you opt out of emails from Us, it may take up to seven for your request to take effect and you may continue to receive emails during that time.
3. For questions or complaints about communications from Us, please contact Us using the details above in Part 3.]

18. Law and Jurisdiction
1. These Terms and Conditions, and the relationship between you and Us (whether contractual or otherwise) shall be governed by, and construed in accordance with, English law.
2. If you are a consumer, you will benefit from any mandatory provisions of the law in your country of residence. Nothing in Part 18.1 takes away from or reduces your legal rights as a consumer.
3. If you are a consumer, any dispute, controversy, proceedings, or claim between you and Us relating to these Terms and Conditions or to the relationship between you and Us (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland, as determined by your residency.
4. If you are a business user, any dispute, controversy, proceedings, or claim between you and Us relating to these Terms and Conditions or to the relationship between you and Us (whether contractual or otherwise) shall be subject to the exclusive jurisdiction of the courts of England and Wales.

19. Attribution
These Terms and Conditions have been created using a document template from www.simply-docs.co.uk.

20 Hotel Proprietors Act 1956
1956 CHAPTER 62 4 and 5 Eliz 2 An Act to amend the law relating to inns and innkeepers. [2nd August 1956] • BE IT ENACTED by the Queen's most Excellent Majesty, by and with the advice and consent of the Lords Spiritual and Temporal, and Commons, in this present Parliament assembled, and by the authority of the same, as follows:— • C1 Act applied (with modifications) (13.7.2004) by London Local Authorities Act 2004 (c. i), ss. 1(1) , 24 1Inns and innkeepers. (1) An hotel within the meaning of this Act shall, and any other establishment shall not, be deemed to be an inn; and the duties, liabilities and rights which immediately before the commencement of this Act by law attached to an innkeeper as such shall, subject to the provisions of this Act, attach to the proprietor of such an hotel and shall not attach to any other person. (2) The proprietor of a hotel shall, as an innkeeper, be under the like liability, if any, to make good to any guest of his any damage to property brought to the hotel as he would be under to make good the loss thereof. (3)In this Act, the expression “hotel” means an establishment held out by the proprietor as offering food, drink and, if so required, sleeping accommodation, without special contract, to any traveller presenting himself who appears able and willing to pay a reasonable sum for the services and facilities provided and who is in a fit state to be received. 2Modifications of liabilities and rights of innkeepers as such. (1)Without prejudice to any other liability incurred by him with respect to any property brought to the hotel, the proprieter of an hotel shall not be liable as an innkeeper to make good to any traveller any loss of or damage to such property except where —

(a) at the time of the loss or damage sleeping accommodation at the hotel had been engaged for the traveller; and (b) the loss or damage occurred during the period commencing with the midnight immediately preceding, and ending with the midnight immediately following, a period for which the traveller was a guest at the hotel and entitled to use the accommodation so engaged. (2) Without prejudice to any other liablility or right of his with respect thereto, the proprietor of an hotel shall not as an innkeeper be liable to make good to any guest of his any loss of or damage to, or have any lien on, any vehicle or any property left therein, or any horse or other live animal or its harness or other equipment. (3) Where the proprietor of an hotel is liable as an innkeeper to make good the loss of or any damage to property brought to the hotel, his liability to any one guest shall not exceed fifty pounds in respect of any one article, or one hundred pounds in the aggregate, except where — (a) the property was stolen, lost or damaged through the default, neglect or wilful act of the proprietor or some servant of his; or (b)the property was deposited by or on behalf of the guest expressly for safe custody with the proprietor or some servant of his authorised, or appearing to be authorised, for the purpose, and, if so required by the proprietor or that servant, in a container fastened or sealed by the depositor; or (c) at a time after the guest had arrived at the hotel, either the property in question was offered for deposit as aforesaid and the proprietor or his servant refused to receive it, or the guest or some other guest acting on his behalf wished so to offer the property in question but, through the default of the proprietor or a servant of his, was unable to do so: Provided that the proprietor shall not be entitled to the protection of this subsection unless, at the time when the property in question was brought to the hotel, a copy of the notice set out in the Schedule to this Act printed in plain type was conspicuously displayed in a place where it could conveniently be read by his guests at or near the reception office or desk or, where there is no reception office or desk, at or near the main entrance to the hotel. 3 Short title, repeal, extent and commencement.


(1)This Act may be cited as the Hotel Proprietors Act 1956.
(2)The M1Innkeepers’ Liability Act 1863, is hereby repealed.
(3)This Act shall not extend to Northern Ireland.
(4)This Act shall come into operation on the first day of January, nineteen hundred and fifty-seven.

• Marginal Citations
• M11863 c. 41.

SCHEDULE NOTICE LOSS OF OR DAMAGE TO GUESTS’ PROPERTY

• Under the Hotel Proprietors Act 1956, an hotel proprietor may in certain circumstances be liable to make good any loss of or damage to a guest’s property even though it was not due to any fault of the proprietor or staff of the hotel. • This liability however— (a) extends only to the property of guests who have engaged sleeping accommodation at the hotel; (b) is limited to £50 for any one article and a total of £100 in the case of any one guest, except in the case of property which has been deposited, or offered for deposit, for safe custody; (c) does not cover motor-cars or other vehicles of any kind or any property left in them, or horses or other live animals. • This notice does not constitute an admission either that the Act applies to this hotel or that liability thereunder attaches to the proprietor of this hotel in any particular case.

21 1. A Credit card along with photo ID are required at check In, a pre-authorization will be taken to cover hotel charges, account must to be settled upon departure 2 The Guest takes full responsibility of all room charges including Bar, Dining, Laundry and incidentals 3. Some of our Executive Rooms are accessed by a private entrance which is located at the neighboring property, which as no lift access. please advise us of any mobility issues prior to arrival 4. All children accompanying guests must be under the supervision of an adult at all times. Children under 18 are unable to reserve a room or stay without an adult 5. In compliance of UK Law, the hotel is a smoke free property. Smoking on the premises including all guest rooms and public areas is strictly prohibited a cleaning charge of £150 will be imposed per room should there be smoke damage 6.. We reserve the right to charge incidentals to the credit/debit card held on file. 7. We will do our utmost to accommodate your Individual requirements and requests however, due to operational reasons we cannot guarantee all requests 8. please refer to the cancellation policy for fees no shows and late cancellation charges will be applied to the credit card held on file, The guests takes responsibility for these charges 9. The guests accepts full responsibility for any damage to their room the hotel will charge for all costs associated 10 Dogs are permitted in certain categories of rooms please refer to our T&Cs in the dog section of our website 11 complimentary car parking is included in your rate this is subject to availability we accept no liability for loss or damage to your vehicle we do not accept liability for any parking fines 12 No-shows or late cancellations fees will apply 13 Cancellation Policies apply: Rack Rate / General Purchase 24HRS or 48HRS prior 12 Noon Advance purchase: Fully Chargeable, No Refund, Exchange or Cancellation Group bookings a separate cancellation policy will be applied prior to making a reservation Other policies: Christmas parties, weddings & Function Afternoon Tea please refer to the specific brochure or Leaflet.

Allergies Dietary needs Your safety is our greatest concern and because allergies can be life-threatening we ask you to think carefully about the risks before you order. Please notify us of any allergies in your group when making your booking, pre-ordering your food and when you arrive on the day. We work very hard with our suppliers and our teams on allergen processes and checks and are proud of the service we provide for people with allergies and intolerances. However, due to the way our food is prepared, we cannot 100% guarantee that any dish is allergen free. We recommend that you contact us directly to discuss your requirements

The Following products/Allergens are present In our Kitchen

  • Celery
  • Cereals with Gluten
  • Crustaceans
  • Eggs
  • Fish
  • Lupin
  • Milk
  • Molluscs
  • Mustard
  • Sesame Seeds
  • Soya
  • Sulphur Dioxide/ Sulphites
  • Peanuts Tree Nuts


Manufacturer 'May Contain'
The term 'May Contain' is used to highlight where an allergen is not in a recipe or intentionally in a dish, but where the manufacturer of an ingredient believes that cross-contamination may still be a risk. Cross-contamination happens when traces of allergens get into products accidentally during the manufacturing, handling, transport or storage of foods.

  • Dairy
  • Vegan
  • Vegetarian
  • Gluten free Options are available upon request

 

Regarding pets and their stay
 

PET FRIENDLY HOTEL ROOMS

for you and your pets

We’re a dog-loving family, and so you are more than
welcome to bring your four-legged friend along for the stay.
We’ve plenty of treats to give them too!

PET FRIENDLY HOTEL ROOMS
TRIP ADVISOR TRAVELLERS' CHOICE AWARDS

TRIP ADVISOR TRAVELLERS' CHOICE AWARDS

We are pleased to announce that the Kingston Theatre Hotel
has been awarded the Travelers' Choice Award for 2025